jt774 collects only the account and transaction data needed to run your wallet, process payments through bKash, Upay and Bank Transfer, and keep your session secure. What we do with that data — and what you can ask us to do — is set out plainly on this page.
Account data handled with care
bKash, Upay and Bank Transfer records kept
You can review or correct your data
Contact our support team any time
POLICY POSTURE
How jt774 Handles Your Information
When you open an account with us, we collect the details you enter during registration — your name, contact information and any verification data required at that stage. When you complete a payment through bKash, Upay or Bank Transfer, the transaction reference, amount and timestamp are recorded against your account wallet. We use this record to resolve disputes, confirm credited amounts and respond to your support queries. We also collect standard browsing data: device type, browser session, pages visited and interaction events. This helps us understand how the lobby loads on different screens and where navigation can improve. We do not sell this data to third parties for marketing purposes. Cookies are placed on your device to maintain your session state, remember your login and measure page performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the account area functions. All data handling is subject to your local law and the eligible regions in which jt774 operates. If a requirement in your jurisdiction conflicts with our standard practice, the local rule takes precedence to the extent we are able to apply it.
bKash transaction reference
Upay payment timestamp
Bank Transfer confirmation
Account wallet record
Session and device data
POLICY COVERAGE
What This Policy Covers and What It Does Not
This policy applies to data collected directly through the jt774 platform — account creation, wallet activity and in-lobby behaviour. It does not extend to services, apps or websites outside our domain, even if you reach them through a link on our pages. The four areas below map what sits inside and outside this policy's reach, so you know exactly where our obligations begin and end.
Account Access
Data you enter when opening or updating your account — email, contact details and verification steps shown in the account area — falls fully inside this policy. We store it, you can review it and you can request corrections through our support route.
Payment Transactions
Payment records from bKash, Upay and Bank Transfer are logged in your wallet history. This policy governs how we hold and use those records on our side. The payment provider's own privacy terms govern what they hold on their side.
Site Content and Lobby
Browsing behaviour within the jt774 lobby — which game categories you open, how long a session runs, device and screen data — is captured for performance and navigation purposes. This data is covered here and is not shared with game studios for targeting.
Third-Party Services
Links to external services, payment apps or support platforms are not covered by this policy once you leave our domain. Check each third party's own privacy terms before sharing personal details with them.
YOUR RIGHTS
Actions You Can Take Under This Policy
You have practical options for managing your data with us. Your account area shows the profile details we hold — log in, go to account settings and check the fields displayed there. If anything is incorrect, update it directly in the form or ask our support team to correct it on your behalf. For payment records specifically, your wallet history tab shows each bKash, Upay and Bank Transfer transaction with its reference and date. If a record looks wrong, raise it through the support chat and we will check against the payment confirmation on our side. Where local law and eligible regions grant you a right to request deletion or data export, contact us through the published support route and we will respond according to the process described there. We aim to acknowledge every data request we receive and follow through with the applicable steps, but we cannot promise a fixed response window — timelines depend on the nature of the request and any verification we need to complete.
Review Your Records
Open account settings after logging in to see the profile data and contact details we hold. Your wallet tab shows all transaction records including bKash, Upay and Bank Transfer entries with timestamps.
Correct Account Details
Edit your name, contact details or other profile fields directly in the account form. For fields you cannot change yourself, contact support and we will verify and update them for you.
Raise a Data Question
If you want to understand what we hold, why we hold it or how it is used, send us a written question through the support channel. We will respond with the specific data categories relevant to your account.
Request Support Action
For deletion or export requests where your local law and eligible region allows them, contact us through our published support route. Include your account reference so we can locate your records and process the request properly.
REACH OUR TEAM
How to Contact Us About This Policy
If this policy raises a question about your data, your payment records or your account, the fastest route is through our support channel. We handle data queries the same way we handle account queries — through the routes visible on the site. Do not send payment credentials or full wallet numbers through any support message; reference your account and transaction ID only.
Live Support Chat
Open the chat widget from any page inside the jt774 lobby. Describe your data question, include your account reference and our team will follow up on the relevant records.
Support Email
Send written data requests — including correction, deletion or export queries — to the support email address listed in your account area. Attach your account reference and the specific request.
Account Help Section
The help section inside your signed-in account area lists the current contact routes and any process guidance for data requests. Check there first for the most current version of our contact details.
DATA HANDLING DETAIL
How We Protect and Retain Your Data
Data security, cookie use, retention periods and account-level access controls are the four areas covered in this section. Each one affects how your information is held from the moment you register until you request its removal or your account closes.
Account Security
Access to your account data is controlled through the login credentials you set. We do not expose your profile fields or payment records to other accounts. If you suspect unauthorised access, change your password immediately through the account settings page and contact support.
Cookies and Session Data
Session cookies keep you logged in as you move through the lobby. Analytics cookies record page-level behaviour without capturing your payment details. You manage cookie preferences through your browser; clearing them will end your active session.
Retention Periods
We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable rules in your local law and eligible regions. Payment references from bKash, Upay and Bank Transfer are part of that retained record.
Policy Updates
When this policy changes, we update the version on this page. Continued use of the account after a change is posted means you have seen the updated terms. For material changes, we aim to notify you through the contact detail held in your account.
POLICY QUESTIONS
Frequently Asked Questions About This Policy
These are the questions we receive most often about data, privacy and account records. If your question is not answered here, contact us through the support route in the section above.
What personal data does jt774 collect when I open an account?
We collect the name, contact details and verification information you enter during registration. We also record device and session data when you browse the lobby. Payment references from bKash, Upay and Bank Transfer are logged in your wallet when you transact.
Can I see the data jt774 holds about me?
Yes. Log in and open account settings to see your profile fields. Your wallet history tab shows all payment records with references and dates. For a full data summary, send a written request to the support email listed in your account area.
How do I correct wrong information in my account?
Edit the relevant fields directly in account settings if the form allows it. For fields locked after verification, contact support through the live chat or support email, state what needs correcting and include your account reference so we can locate the record.
Does jt774 share my data with game studios like JDB or Spadegaming?
Game studios receive only the session data needed to load and run the game correctly. They do not receive your payment details, wallet balance or full profile. Studios are not authorised to use session data for their own marketing or profiling purposes.
How long does jt774 keep my payment records?
Payment references from bKash, Upay and Bank Transfer are retained for as long as your account is active and for a period after closure, in line with applicable rules for your local law and eligible region. Contact support if you need details about a specific record.
What happens to my data if I close my account?
We retain core account and transaction records for a period after closure as required under applicable local rules. After that period, records are removed from active systems. Submit a closure request through the support route and we will confirm the steps and timeline applicable to your account.